Happy with the product,delivery time was bit too long.
Happy to give 5 stars for service and performance. Items not yet installed but everything looks good. Ask me in ten years time a about product performance.
Very good service, and comunication. Plus the products are great quality. Recomend Highly!
Delivered as agreed
Excellent service from beginning to end. Quality product at great value.
Everything came on time and to the specification id requested. Price was great and I did my shopping around. Windows fitted easily and without hiccup. I'd definitely use them again.
Excellent service from start to finish. Have used Dunster House on many occasion's over the years for window's and door's for the home and customer use. Sales lady extremely helpful.Will certainly use again as and when necessary. Well done.!!
We received a good product at a reasonable price and delivery was good. The office personnel were courteous and efficient, I would recommend Dunster House.
Really good service and quality
Good company to deal with. Have used them several times.
Fantastic service and product! One of the few times as a consumer that I’ve felt like my custom was truly valued. I had assistance with size queries when ordering, advice and better still they delivered on my specific dates as requested. All 9 windows fitted perfectly and have made a huge noise reduction of 15dba over my old ones. Would recommend to anyone, professional tradesman or DIY enthusiast.
Great service, easy to deal with.
I’ve used Dunster House a few time now and I’ve never had a problem with their product
For a DIY project the ordering was easy, the delivery was exactly as promised and the product quality first class. Nothing more to say.
Great communication, great service and excellent prices
I needed two external doors to match my aluminium bifolds and those I ended up with were perfect. The online made to measure configuration process was simple, with a range of glazing options and the timescale from order to delivery was very good.
Very happy with the service and quality of the windows I received. They arrived on time and with all fittings I required. I will 100% be ordering more windows in near future,
Product was good quality and delivered on time and customer services were good. We were able to track the delivery vehicle so were able to be sure we were in when it arrived.
Collected my order and the warehouse staff was very help full
Always fantastic, been using dunster house for my windows for years, customer service great, and very competative.
Fitted yesterday. perfect . also thank you to your delivery driver most helpful
The Window unit was delivered on time and fitted like a glove, with a high level of quality parts used to manufacture the window. No complaints with either the material, quality or service, well done.
Easy to order. Great product. Good delivery. Fantastic price. What more do you want. I shall be using Dunster House again.
easy online ordering,helpfull delivery,great patio doors ,will be useing again soon
Great service very helpful good quality product
Good quality as I've all ways brought my windows from you
Great quality product, exactly as ordered.
Ordered an anthracite window for our laundry room. Arrived within timescale and came with everything needed to fit. Good value for money.
Easy ordering quick delivery
Hi this is the second purchase of windows from Dunster house excellent windows and good service and delivery will be buying from them again soon.
Just fitted the five windows supplied by Dunster House. All as expected and the windows look great.
No job too small - I've ordered only one small window and found the team at Dunster House very helpful. From the advice they offered when taking measurements to the delivery when their courier had to wait for someone to come back home and sign it off. Also the window seems to be of a good quality and came at very competitive price. Will definitely use again.
As a carpenter I can highly recommend this company, easy online service to get things sorted and ordered, great people to deal with 👍 The only issue was not having a delivery time and it arriving at 6:30 pm....
greart door turn up quick thanks mjm.
This has been the fifth or sixth time I have purchased from Dunster House over the last ten years, including windows, doors and a cabin and as usual everything was excellent, well made product and delivery driver was very helpful.
The service was excellent and the product is of a high quality, i am very happy and i will use again.
Great window and delivery on time Thank you
For the money well worth it. Also delivery driver was excellent
Arrived on time and as described will use again on next project.
Placed an order for replacement Upvc window. The website is easy to use and full of information, once my product was made a suitable date was arranged for delivery. Quality of product is fantastic, will definitely be using them again for future projects
Very good quality. And service.
We found this company via the web, ordered a new window from them an have been pleased with value, fitted window myself, looks great, would recommend.
Online window specification tool is very easy to use, prices are very reasonable, and delivery is always timely.
Only problem I had was trying to track the delivery on-line. Phoned Dunster and they sorted immediately.
From the first conversation with the Lady in sales to the call to say the window was on its way, delivery everything was fantastic. Thank You The window looks great now its fitted.
Helpful telephone support given during the purchase. Delivery on time by own delivery staff. Excellent product and service.
Delivery as stated. Product good quality
quick delivery, and just as ordered
I have used the company over the years and have only good things to say. The product quality is great and the customer experience is good. In this instance, I needed to amend the window measurements after I made the order. This all went through ok, however when the window arrived, I found that it was made to my original requirements and this caused a slight problem with the fitting. However, all problems were overcome. I thought I'd let Dunster House know about the mistake so that they could investigate and find out what went wrong. This they did, very promptly and offered me assistance. So, although there were problems, I am very pleased with how the company dealt with everything and will be using them again in the future.
Great price and windows thanks!!!
It was very simple process from selecting the window type, ordering and received it. We are very happy customers.
Dear All I purchased Dunster products in 2014 and required a replacement pane of glass which was supplied quickly and at a reasonable price. Excellent service with a smile. regards john singleton
Excellent service, very pleased with the purchase would recommend and certainly use again, thank you
Easy to order online. Arrived quickly. All as expected. Faultless.
I needed a new small window and was planning to be near Dunster House factory so ordered and arranged to pick up in my car. Very helpful staff. Maybe slight overkill on signing paper work. Good uPVC window easy to install.
Excellent service, very pleased with the purchase would recommend and certainly use again, thank you
greart door turn up quick thanks mjm.
This has been the fifth or sixth time I have purchased from Dunster House over the last ten years, including windows, doors and a cabin and as usual everything was excellent, well made product and delivery driver was very helpful.
Superb honest good service, would be nice to see this with other companies we use! Excellent value, thanks.
The whole experience was great. Ordered the windows from the website (just follow the guide). Customer service were quick and efficient (email and phone). Deliverred to me on time. The windows and glazing are excellent quality.
Good product at a very competitive price and delivered on time, as promised. Very happy
Well made windows and doors. Very happy with them.
Very helpful on the phone with any queries, quick delivery and quality products at a good price. would recommend and use again in the future.
All 3 windows purchased are now fitted and look great. All 3 windows supplied were dimensionally accurate making the fitting process easy.
Quick, efficient order process, good quality product and reliable delivery service.
Great windows Would recommend 100% Great delivery and very helpful
Have used these guys windows and doors for two projects now and have found the service to be first class and the product very reasonably priced.
Large UPVC window purchased. Easy transaction fair quality window that uses Selecta profile. Low price was attractive. Local pick-up had me waiting a while but no big deal, in fact since I was local they offered to drop it off free but I wasn't in a position to accept.
Get all my windows from here , great service, great prices and very helpful
Excellent service, well made window, cannot fault in any way.
Very happy with my windows, Quick and easy to order with lots of designs to choose from. My windows arrived on time very good quality, Fitted them the next day with the instructions provided.
Good quality price and service
Very good all round
Helpful people delivery on time quality window
Really pleased with the doors excellent quality and service.
Good doors at a good price. Found the delivery tracker saved wasted time
Window looks to be pretty good quality. Had a window from Dunster in the past and that was pretty good as well. Easy to design online and very reasonably priced. Would highly recommend them.
Good customer service and prompt delivery, delivery driver even gave me some good tips on installation.
I have used Dunster house in the past. Thier service and windows are excellent .
Excellent service and very good quality windows
Already recommended this company to other people, I was a bit worried what the quality would be like having never ordered windows online before but was very surprised with the quality considering the price, will buy again Mr S Ford
Great company - easy to place an order even for the layman. Even though delivery was said to be to kerbside - driver carried it in for us. Will be using them again
Great product and faster than expected delivery
Great company, great people.
Ordered a double glazed window via the online ordering option. Item was ready within the quoted delivery time, all dimensions perfect, complete with comprehensive fitting instructions - recommended, will definitely be using this company again.
Excellent service, well made windows and doors, delivery driver was very helpful. Can’t fault them and would use them again.
Very good endows and very good servive
I ordered a window from Dunster House via the website. I found the website easy to use with all items required for design and fitting of the unit. The price was very good for what I ordered. Once I placed the order I received a phone call from them to tell me a date for delivery. On the day of delivery I was able to track the driver and received the window. The window was exactly as I had ordered, measurements and style etc. Fitting was relatively easy and I was very pleased with the finished article. I am very pleased with the service and product from Dunster House and would definitely recommend them and use them again myself.
Great service and a well made window
Good service, easy to work with
Found Dunster house to be brilliant. Very good prices and the UPVC units are great quailty. Only one criticism, is I would prefer the screws on the hinges etc not to be rounded off.
Good value for money , good delivery, no problems
Good company to deal with and no problem with quality. I did receive a window with the wrong glass but it was replaced quickly with no quibbles.
Have used Dunster House for windows (Not doors). Quality is good enough, and meets building regs (C rating). Very cheap versus the double glazing company quotations I received (£1,800 versus £10,000). However, I only went down this DIY route as they were being fitted to a new single storey extension - No old windows to remove, safe as at ground level, and I know what I'm doing.
Excellent service. Have recommended you too my friends.
Dunster House made ordering some bespoke UPVC windows extremely easy, and their communication was great throughout the process. The windows are top quality and arrived in immaculate condition. The only slight (tiny) criticism I would have is the delivery schedule - our first windows arrived at around 8pm because the driver had some issues throughout the day, which perhaps could've been avoided.
A really good experience, we got exactly what we needed with the help of the excellent sales staff, would recommend.
I wish I'd found these guys years ago. I was able to order a custom sized double glazed window for our kitchen. It couldn't have been easier to fit myself and the finished window looks superb.
Easy to order and configure the window. Arrived as stated however would be a better service if this league time was a little quicker. Nevertheless would recommend and will be using again.
Good customer services
Great service excellent product this is the fourth time we have used dunster house and it won’t be the last
Good service - a little more on progress reports would have made it excellent.
Nice design windows, well made and worth every penny.
Very good and nice to do business with
Windows were perfect service excellent very happy
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Everything Delivered as ordered and on time, no problems fitting so all good
Good quality product and fast delivery. We will return on our next job.
Very good products and good prices too. Quick delivery. Thanks
I am happy with the quality, service and value for money.
Excellent service. Will definitely use again
Good Price for decent product
Excellent customer support great quality and value for money .been in building industry for 32yrs will use again.
The staff were extremely friendly & helpful. We received updates regarding delivery which was reassuring and our window arrived promptly as promised. An excellent service
Website was easy to use to order windows. Windows arrived on time and are great quality. Would recommend Dunster House to others.
French doors excellent quality product. Easy to fit and look great.
Good quality windows and doors, properly packaged in transit to arrive without any issues. The only glitch was the bottom of one window frame deforming during the heatwave causing it to bow.
Delivery good and goods were as described
Ordered 2 new windows for my garage. I found Dunster House web page very instructive, and easy to order under there comprehensive instruction on size, price, colour, fittings, and measuring. Definitely would recommend this company, and would call them again on any more orders.
Straight forward to order and receive goods. Polite on the phone when spoken to, and of course the goods are of a high standard
Delivery on time ,excellent quality,no problem fitting front door and side panel, will use this company again in the near future . A B . Spalding.
These windows are great quality. Fitted the on my old house, my mother’s house and no on my new house. 5 stars 😊
Excellent service all round and very pleased with the quality of the Patio Doors, thank you
Great service.All good!
Did what they said. Even when a panel was incorrect - was dispatched within two days. Product is really good.
Better windows than the expensive eurocell windows I purchased. Very good price and quality. I will use these guys again in the future.
Very good service.
Good product and price
Quality, reasonably priced and reliable company.Recommended!
Used Dunster House several times and products are always very good quality, fair price and delivered very quickly.
very satisfied with the service and product, they let me have the glass for my window free because of a mistake on the Georgian bars.would use them again.
exelent quality always diliver on time I will youse every time
Thank you for good quality windows and door. Very happy and recommend!
Great quality double glazed window at a great price and also quick delivery all round 5 stars
I put through two quite large orders for windows and doors for my conservatory. They were delivered very quick and all measurements were spot on.Excellent communications throughout the orders. The quality of the windows and doors were excellent. My friends were very impressed. David Haysom
Excellent customer service. Delivered on time. Great quality windows. Have used several times and will continue to do.
Fairly priced good communication and window spot on I am going to buy another one soon
Excellent service delivered on time easy to understand website
excellent service good price
Brilliant a great company to deal with
great company to order from very good and helpful staff
I used this company to supply windows for my sons large porch in essex start to finish they were first rate easy to deal with on the ball , I would not hesitate to use them again. D.L.Aldridge
Well made products
great company to order from very good and helpful staff
The doors have been fitted for some time now and are excellent. We have purchased from dunster house before and is still very good value for the money. I also had a slight problem which their customer service team sorted very quickly
nice windows etc but I found aftersales a bit poor
Excellent products made to measure great company and service couldn't ask for better
I placed my orders for windows giving specifications as per dimensions type handles glass etc when checking on arrival every thing was spot on Will be back soon for more windows
their service was brill,product very good and their prices could not be beaten.customer service could not be faulted.....
Very good windows,quick delivery,Would use again.
Very easy to order , Very Helpful staff.
Easy to use website great on the phone and any issues easily resolved would 100% use again
Windows excellent quality and price can't fault delivery either Garry Monmouth
Excellent service. Excellent product. Excellent on line design tool.
The service and communication was excellent, The driver called to say what time he would be with us, this help as we were not hanging around, he was very polite etc.
Delivered in good time and was exactly what I ordered will definitely be using again.
Very simple to use website Good service Great windows Good company.
Amazing customer service, the product are top drawer worth every penny If your after some quality windows look no further Fast turn around I wouldn't shop anywhere else
Product arrived in good condition and exactly when it was due to be delivered so very happy so far. Haven't fitted the window yet but it looks very well made and shouldn't have any issues. Will be buying from Dunster House again
Excellent double glazed windows. Problem with one window, quickly and efficiently sorted out.
Great product and service, many thanks.
I required a replacement window and frame for a diy project. Ordering process was easy, the window was manufactured on time, and made to my dimensions, exactly. It is of good quality and was very competively priced. Great service and product!
Fantastic product quality. Excellent communication. Thoroughly recommended.
Best online value Superb quality and price Fast delivery and delivery guys were great Did buy slider glass wardrobes for whole house , five sets , they look fantastic , great comments from visitors Would defiantly recommend this company and would definitely use again
I excellent. Will.be.using.you.again.soon
Great service. A pleasure to do business with a company that does exactly what they promise.
Great quality and customer service. Half the price of my local supplier.
I wanted a door and looked at various sites and found dunster house was the easiest to order. The sizes I needed were not common so I put my own sizes and details after choosing my door, I then had no structural work to do, the doors are well made and I had no adjustments to make. I was kept well informed on delivery.
Web site very easy to use and product arrives when said and is very good quality
The best windows at the price and excellent customer service.
Excellent very happy with our purchases
Ordered 3 windows and a front door, fantastic company, easy website to use (order/payment) was straight forward and the quality of everything I received was 100%. They were a pleasure to fit many thanks I will definitely be using this company from now on for any future units and would definitely recommend to anyone.
This was a large window It arrived at the stated time and was exactly as requested. Good service from start to finish.
Easy to use ordering process great product excellent quality and great service and delivery
Bought a new window and door for our garage back in the summer. The whole process was faultless, from ordering to delivery. End caps were missing for the window cill but were sent out as soon as they were informed. Customer service is excellent and it's on occasions like this when you find out how good or bad a company really is - some take your money and aren't really interested after that, but not this place. Highly recommended and would certainly use again. Thankyou very much.
delivered on time.door and window fitted perfectly.been installed for 6 months now and no problems.Well made highly recommended.
Having given correct measurements, everything arrived together, everything correct size and all fitted together to give first class satisfaction.
Perfect fitting strong and secure door. Stable Door
Very good upvc WINDOWS, delivery was spot on, the only down side to these WINDOWs were was the beading that holds the glass in, not the norm, and once in are very difficult to get out without damaging them. All in all very good WINDOWS, only time will tell if they can stand up to the very hatch British weather.
They were very quick and professional in their delivery of my items and I would recommend them to anyone
Value for money windows made and delivered on time. Have used a few times but have given 4 star rating as my last windows purchased had small amounts of damage ie scratches, chipped corners etc not bad enough to complain but should not be there
Hi bought several blinds from you and had problems with the length of ons set of blinds but a phone call sorted it and I have just this week ordered some more so that speaks for itself
Very helpful, when we had to phone, re a question about the size of the window
every thing made easy brilliant
grate communication, excellent after sales support would defiantly use again
The reason that i have given a 4 rating is part of my order went a stray on the original delivery and your tracking system dosnt seem to work very well as when your driver was at my address in Leicester the traker showed him to be in Brighton but other than that slight hiccup i was very happy with the windows and the service of you staff
Be carfull when ordering openings for fire escape the measurement should use min 450 h AND 450 w not OR. They were not over helpful at all when I needed two replacements and had to get them elsewhere.
DH double glazed PVC windows: Very good value, good service, good product.
Excellent communication great products
Vaule for money and easy to fit yourself
Great quality windows at a very good price. Delivery was reasonably quick and I was kept informed at all times. What more could you ask for?
I cannot fault Dunster House Ltd. no matter the size of my order. Excellent 5* customer service all round.
Good value, prompt delivery
Good quality delivered as promised. Couldn't fault the service
I bought Windows and a door from this company and all I can say is that they were absolutely fantastic. The quality, price and service from this firm is amazing. I would use them again without any hesitation. I have recommended Dunster Windows to people and would any time. They are brilliant.
Sliding patio doors very good quality, fitted perfectly and at a low price. Slight problem with a delivery glitch.
very good best service good product cant fault it.
Always value for money.
Very pleased with our lovely composet front door very good quality at a very good price spoke the representative sent what we wanted paid and got exactly what we ordered thank you very much regards Gary Cole
Very helpful staff producing an excellent product. No problems at all
Excellent service, fantastic windows and efficient delivery. I couldn't have asked for more, we would certainly use Dunster House again.
good product and service
fast delivery helpful driver good product no quibbles very pleased
Excellent, quality, service and value. Very helpful staff when I needed advice
Came as described, despite my dimension reorder. Reasonable price.
Excellent service from measuring window to delivery Thank you
Prompt delivery excellent product can't fault them
Very reliable and very helpful when speaking to them on the phone. 100% Feedback from me.*****
Great product at a good price and delivered exactly when they said they would. Fits perfectly.
Excellent service and great quality doors x
Needed a new window to match existing and DH came up with the goods! Unit was very well made and measurements spot on. You can feel the quality in the upvc and handles etc. My only criticism is that the cill end caps didn’t fit without modification but other than that I would definitely purchase more.
Ordered a pair of double glazed French doors in gunmetal grey, fantastic value, good quality product, quick delivery.
1st class service. wouldo recommend
I ordered 18 Windows of varying sizes and 3 external doors Superb products , delivered on time and 100 % accurate to spec Easy to fit Very competitive Pricing , would recommend to anyone
Great stuff. Excellent.
Excellent service from start to finish
A very easy to deal with company. On cost and on time. Highly recommended
Good value for money & All delivered as agreed.
Easy site to use and delivered quickly good quality products
excellent windows perfect customer service on time delivery
Excellent customer service, great product, kept me up to date with the delivery.
Great customer service, price and delivered on day as agreed on ordering. Quality of the windows are great too. Definitely recommended.
Good product, great service. Simple
Excellent service, quality and price. Thanks
Reliable and good service
Easy ordering, great products and swift delivery.
Very good product and delivered when arranged, good communication.
Needed to replace old metal garage window could not find anything near size required. Found Dunster with their service you get exactly what you need in a couple of weeks at a decent price. Highly recommend.
Good quality windows with decent service.
For a first DIY attempt at fitting a window every thing fell into place.
Absolutely brilliant ordered my windows online. Waited for confirmation & delivery date. Windows arrived & fitted perfectly. Would definitely recommend them to everyone who want affordable windows.
Great company would use Dunster House Ltd again perfect fit thankyou
Great products but bit of confusion on the delivery address not sure why but would recommend!
Hi Ordered replacement window via web site. Found the process straight forward. Very pleased with the ease of ordering and the information provided to guide you. Delivery was spot on. Fitting was straight forward. Quality was excellent and price very keen. Would reccomend this company.
Windows are of good quality. Reasonably priced, and delivered on time. Useful to be able to track the delivery van on the day. I would use Dunster House again.
2nd time I've come back to Dunster house in less than a year, what with new home I just hope I get my windows before Christmas
good product, good price, delivered on time. i will certainly use this company again.
great service , easy to order website along with a call confirming everything ok , great range and prices
I would recommend this company.
Well priced, quick delivery and all in good order with nothing missing. 3 tubes of silicone for all this was a bit skinny though, had to go and get 3 more plus the acrylic sealant for indoors which is not offered as part of the installation pack. SDS drill bit would also have helped. All in all a good buy but would think twice about the installation kit next time.
VERY HELPFULL STAFF ON PHONE GOOD PRODUCT
Absolutely first class customer service, extremely fast order turnaround. Only slight negative is these were the hardest glazing bars to fit I have ever come across. Still a great quality product at a reasonable price.
first class product at a very good price with prompt delivery, could not get better than this
Brilliant so helpful and knowledgeable. Thoroughly recommend.
Great quality doors and Windows, excellent price and delivery tracker let's you see where the van is on the day of delivery
Fantastic company to deal with & quality doors/windows. Will use again.
Good service and communication. Good quality product. Will use again on next project.
Easy to order, great quality. Would have liked some help with converting from inches to cm/mm.
Very good service and good quality window.
Utter brilliant company.communication is fantastic , the price the quality is brill.they delivered when they said they would.cant fault them at all on anything.will certainly be going back to them to get all the rest of my windows when my extension is built.many thanks to your company, for such great service.
I would like to take this opportunity to thank Dunster House and it's staff for the excellent service and quality products that I received recently from them - in Particular Martin Fahey and Malcom as well as Ariene in customer service In all , I ordered 18 Windows and 2 doors ( no small order ! ) and the pricing was very competitive - I had done a lot of research on the pricing and somehow managed to find Dunster House on the web , whom proved to be the best ! As most of my windows weren't standard it was a relief to find someone whom offered made to measure products at approximately the same price, if not cheaper , than off the shelf products Many thanks again , it was a pleasure to deal with you Roger E
Very poor quality control in supplied products. Multiple defects. Complete lack of practical assistance with rectifying faults. Took action to sort out myself. We will not be using Dunster House in the future and will ensure our colleagues and friends are aware of this disappointing quality in supplied products. awaiting now 5 weeks....for replacement parts
Hi Janet, I just wanted to say how pleased we are with our new bathroom window - it's finally warm in there. It was such an easy process to order it through you and delivery was great. The window is perfect. Thank you so much! Andrea
Super product excellent price prompt delivery great communication thank you very much highly recommended
So far no one has returned my email and still awaiting a response from the call I made this morning . Was promised a call back on Friday re a delivery date which never materialised poor customer service. you only get 1 star because it is setr by default
We are currently renovating our home room by room so while looking online we came across your company and I need to say how delighted we were ,we chose the anthracite grey range and they look superb installed.I,m only a diy.er but the measurements I took are what I received precisely.the website is one of the best I,ve come across very easy to use, overall I am delighted and will be re, ordering😋😋
Just a short line to say that the door fitted perfectly, no problems at all, it was delivered on Wednesday and fitted this morning. On reflection I can honestly say that the 6 windows and 2 French doors, plus this last door that have been ordered from you have been a pleasure to install. The quality is spot on and we are greatly pleased with them all and the terrific customer service from your good self, thank you very much for all of your help and advice and I would not hesitate to recommend Dunster House to anybody at all.
I felt that I had to write to you personally regarding one of your sales team a Mr Martin Fahey. I am a returning customer who has dealt with Dunster House since 2012 and as a result I had purchased new windows and doors for my entire house and fitted them myself. I had one more project to do to complete this and this being to enclose my front porch, this was not an easy project as the sizing was awkward to say the least. I had contacted Martin way back in June with initial enquiries and determined what I required. I told Martin at the time that I did not want to start the project then, but would do so in September, I was not pressured at all to purchase at the time and his words were " not a problem". On the 2nd September I realised that the dimensions that I required did not meet with your standard production sizing. I contacted Martin by email and this began a series of emails backwards and forwards, during this Martin was very helpful and patient and there was also some humour added during this time. The end result was that Martin fixed the problems for me and left me feeling confident and assured. What I have been given here is "good old fashioned" customer service, you do not get this these days, you have a job to get much attention from anyone at all. I think that Martin is not only a credit to you, but a credit and excellent advertisement to Dunster House. I personally believe that he should be given some sort of recognition for customer service, but I leave that to you. I would take the opportunity of thanking you both, Martin and Dunster House for supplying me with both excellent customer service and high quality goods.
Window is great very we'll made and looks great now it in place thanks.
I have ordered one widow and I was very happy with the quality of the window. and the price that we have just ordered two more and a bay window. then will do so until the house is all done thank you very much
Ordered door on 17/01/14 delivered on 29/01/14 great service and a very well made product, with the fixing pack putting it in was easy,would be happy to recommend you to anybody
Thanks for a good service, order was easy to place and delivered on day promised. Professional service and value for money. Windows as described so very pleased.
Absolute first class products and service. Very helpful before my purchase, prompt delivery and fantastic after sales too. I had a minor problem on installation and the customer service team were incredibly prompt and helpful. Couldn't recommend these guys enough
It was an on-line purchase that was made a little speculatively. It was for a small made-to-measure upvc window that I hoped would be made to the correct specification. However, I needn't have worried. Thanks for an excellent product - clearly top quality. I was impressed by the very professional dealings throughout, including the copy of the spec sent by post right up to the delivery. Thanks again. I will definitely consider Dunster House for future requirements.
"Thank you very much for your very prompt and professional service. I was very impressed with the quality and price of the bathroom window I recently purchased from you and am pleased to say it was fitted with no problems and looks lovely. I have been recommending your company to my friends and colleagues already and would not hesitate to use you again."
"Delighted with windows and door, fast delivery, reasonable price and good customer service. Thankyou."
"Initial call was answered by a polite lady who answered nearly all my questions without hesitation. Placed order online, could not be easier. Some one rang to confirm order almost straight away. Order turned up on time and a most helpful driver helped me unload and check quantities. Windows and doors are much heavier and better quality than expected and manufactured exactly as ordered. I am extremely pleased with the outcome and would have paid treble the amount using a local window company. An absolute pleasure to deal with you."
"Thank you for an excellent product and prompt service."
"I would like to say that we have been thoroughly satisfied with the windows we ordered. They have been fitted now for 18 months and we have not had any problems with them whatsoever. They have withstood severe weather conditions."
"Both windows that you made have now been installed. My order was processed speedily & efficiently. The windows arrived in spotless condition on the date that was arranged. The delivery driver was both friendly, helpful and professional. The quality of the windows was superb and we installed them with no issues at all. Given what they cost makes the quality even more impressive. We were surprised to find such good quality & quantity of fixing screws and neutral silicone included in the installation pack. Friends who have seen the windows are equally impressed by the quality & price. I would have no hesitation in ordering again ( I have two kitchen windows to replace) and would be happy to recommend your company to others."
"My last order from your company was only for one window, but I must say that the quality exceeded my expectations, considering the price. I would certainly order from you again should I need any further windows in the future."
"We are writing to say how happy we are with your service and the two windows which we purchased from Dunster House. It was the first time we had bought windows online so it was with some trepidation that we clicked the final button on the order. However, we were very impressed, they were delivered within two weeks by a very helpful driver. They are now installed and looking great so thank you very much Dunster House, we will be happy to recommend your website to our friends."
"Thank you for your excellent service. Great windows. Delivery on time."
"I am very pleased with the service that I have received from Dunster House and all the staff that I have dealt with, especially Martin Fahey who has been brilliant, very precise, informative and polite, this sort of service goes a long way now as you do not really experience it very often these days. I am also really pleased that I can order what I want ! when I want and I am not hounded by someone or pushed for further sales, Excellent on your part. Well done. I have a lot more windows to replace and fit over the coming future and will certainly be returning to Dunster House"
"I purchased the windows and door for my conservartory and was extremely satisified with their high quality and the service you provided. All at excellent prices! I will definitely purchase from you again shoud I need and I have recommended you more than once."
"Thank you for a fast service, the windows are a good quality and keep the warmth in great. Customer service had friendly polite staff."
"Window was perfect ,and an absolute bargain. Will recommend you to all my friends."
"What a refreshing experience dealing with a company that not only preaches customer service but actually delivers it in every department, a first class company / product and staff from office to delivery driver. Only one word to describe 'Excellent' such a rare event in this day and age.........."
"The windows are of very good quality and am pleased to have purchased them from your company."
"I received a lot of help from Rusina. The windows were perfect for both garages and I could not have asked for more. My friends were impressed. A great advert for the company. Thank you."
"I got several quotations from other upvc window and door companies and found Dunster House purely by chance! What can you say? Great service from start to finish from the team at Dunster House. All my family and friends have commented on them so much that I have passed your details on. Well Done"
"I am very happy with the doors and windows I purchased from you."
"They look very good. Thanks for your helpful service. P.S. You have a very good web site too."
"Dunster House provide first class, high quality double glazing for a fraction of the price you pay to an installer. Any competent DIY person can install the windows and doors himself, using the instructions Dunster House send you. And if you get stuck, help is only an email away."
"Windows were first class , excellent service throughout and quick delivery."
"I ordered the windows and patio door for our wash room at the back of the house. I was not expecting such a good product for the price. I was very surprised how well made they were and the level of security on all the windows. I am now going to order more for the house bedrooms. I fitted them all in 2 days and it was so easy the measurements were spot on. Thank you a truly value for money product."
"Not being an installer I found the sales teem very patient and helpful, the high quality products fitted perfectly and continues to work well and look good. The company simply does what it says on the box which is more than most of them these days!"
"I'm very happy with the windows."
"What a refreshing experience dealing with a company that not only preaches customer service but actually delivers it in every department, A first class company / product and staff from office to delivery driver. Only one word to describe, 'Excellent', Such a rare event in this day and age....
"Ordered three windows to give new life to an old Conservatory - fantastic results, neighbours can't believe what we have achieved with the product and your help, and when I mentioned the price they were astounded! Fitting was far easier than anticipated and the instructions easy to follow. I made use of your Customer Support line once, most helpful.Delivery forecast was spot-on, the product arrived well protected, the driver was courteous and polite. All in all the purchase of the windows was seamless from first enquiry through to delivery, a rare experience in this day and age. Value for money and service, 10/10 thanks."
"I have been a surveyor for forty years and without any hesitation, I can absolutely recommend the service and quality of product that Dunster House upvc windows represent. I purchased three units for my own home - the ordering and processing system was excellent, the delivery was as promised, the quality of the product is as good as it gets and far superior to many others, the fixing kit is exactly what is needed and the performance of the windows is everything I could expect."
"Your service is impeccable. ... It is a pleasure doing business with an efficient company."
"Just thought I'd let you know that I fitted the Patio doors that you supplied me with today, it all went very well, the client was very impressed with the quality of your product, thanks for your help and good service, I would definitely recommend you to others."
"Many thanks for the nice windows that you sent me."
"Would like to thank Dunster House ... for all their help in ensuring we got the items as quickly as promised. Very impressed with the service and I was kept informed at all times of the progress of the order. Thanks again."
"I'd like to say how pleased we are with the doors and windows we purchased from you for our barn conversion. ... We had an extremely long and hard winter, and the doors and windows were excellent at keeping out the cold/keeping in the heat."
"Thankyou for your help with regard to my new windows. I am very pleased with them and am sure that they will do much to improve the quality of my life in this building."
"Recently purchased two French Doors excellent quality very pleased."
"Everything arrived intact, your driver was here at 8am, and very friendly, overall very pleased, will not hesitate in recommending Dunster."
"I just wanted to say thanks for your excellent windows! Great customer service, product & delivery, so thank you very much. Please pass on my thanks to all involved & I'll certainly be ordering from you again."
"May I congratulate you on your excellent and efficient service. Never having installed windows myself I was a little nervous about attempting DIY, but everything assembled and fitted perfectly and I have made a substantial saving. Many thanks."
"On comparing [your windows] to the ones previously put in by a local firm, the quality of the woodgrain finish on the UPVC is superior - we are very pleased with them."
"Just a quick note to let you know how pleased both myself and my builders are with the windows I recently ordered. Excellent value for money and the service and delivery were top-notch! Many thanks."
"Thank you for such a quick response, I have now taken delivery of and fitted the window and am very pleased."
"I really just want you to know I was absolutely delighted with the windows you supplied to me. To everybody there, Thank you, even your delivery driver was so courteous and polite."
"I am very happy with the windows I received from your company."
"Very pleased with product and service."
"Thank you again for an excellent product."
"My wife and I recently had your windows installed and are very pleased with the result both in terms of look and competitive price."
"Found through Google and glad I did!!!"
"Today I experienced some very good customer service from Dunster House when I was called by your sales department, - thank you for that."
"... all this for a very competitive price. All in all I am very impressed with the service you give. I shall certainly recommend you to anyone I know who is thinking of double glazing."
"The windows and doors you supplied for our private bungalow, are now all fully fitted and look absolutely beautiful. All the units you supplied were extremely well made, and fitted perfectly. The instructions you supplied were more than adequate. We are all proud of the end result - it would not have been achieved without the quality of your products and the care and attention of your staff. Well done everyone, and many thanks."
"We have nothing but praise for the efficiency of your product, the workmanship of which we realise is of supreme quality, and the same applies to your delivery drivers who were both very courteous and friendly, a credit to your company. They are very good ambassadors. ... We both thank you very much for your after sales service, it makes all the difference, and we shall certainly recommend you."
"I would like to take the opportunity to express my thanks for the first class service provided. I placed an order for two windows and found the managers and staff most helpful and efficient. Although the order was small, I was made to feel that I counted, and the manager in particular bent over backwards to help with my requests. The finished product was of the highest standard and I will be placing more orders with you in future."
"Thanks very much for the excellent windows and door you supplied. They were a perfect fit."
"I wish to inform you that we found the workmanship to be of a high standard."
"Thank you for your kind cooperation and valuable time. May I please take this opportunity to say that the service I have received from you is second to none and if you continue like this you will put Everest Windows out of business."
"Thank you for your excellent service. Very pleased with the windows now fitted ... Will need some more for the rear later this year."
"Thank you for the delivery of my order for French doors and two windows, I have found your service from ordering to delivery to be excellent and thank you for that service."
"Pleased with the quality of the products you have supplied and will be replacing a further 7 flat windows, one bay window and an external door with your products in the coming months. Best regards."
"Many thanks for the window which looks great."
"Thank you for the delivery of the windows I recently ordered. You will be pleased to know that the fitting went well and they are now installed and are a quality product."
"The door and window arrived as promised and the service and quality of the items are excellent."
"I'd like to take this opportunity to thank you for your excellent service. You have been most helpful and patient over the telephone, and your drawings and explanations have been detailed and very clear. It's not an easy thing to describe the requirements for a bay window over the telephone, but your emails have helped to develop the exact specification with the minimum fuss. I'd definitely recommend your service, and will certainly use it in the future."
"I am extremely pleased with the windows ... and the service received, thank you very much."
"Product Request Number: DHWD-52934C221297298D3-97529392 I placed the above numbered order on the 23rd June and would like to thank Dunster House and in particular Vicky for all her help in ensuring we got the items as quickly as promised. Very impressed with the service and I was kept informed at all times of the progress of the order. Thanks again"
"Windows fitted over the weekend ,all very good fitted worked perfectly,"
"Dear Sir, Just a brief letter to compliment you on your products. I have bought numerous items over the internet and have never been compelled before to write to any company on the great workmanship, competitive prices and excellent service you have provided. Six windows fitted and one door. I will be returning later this year for more. Sincerely,"
"May I please take this opportunity to thank you for your wonderful service. Right from the offset when I found your wonderful web site, I realised what a professional company I was dealing with. I had to contact your sales office by phone and was treated with courtesy all through my enquiry. I was then as promised contacted by your dispatch deparrtment within a couple of days to arrange delivery. The delivery was spot on. What a team.You have a company to be proud of and again I would like to relay my sincere thanks to all of the staff that had anything to do with my small order. I will recommend you to anyone."
"Just a quick note to say thank you for the window. Your delivery driver was fab and communication was excellent. We have recommended you to our neighbours. Keep up the good work"
"Just taken delivery of doors and window and would like to thank you for such a good and efficient service, the delivery driver was polite and helpful. All that's left is to fit them. Again many thanks."
"just a word of thanks for the windows and door you sold me. It has taken me and a neighbour 8 weeks to fit but I am delighted with the finished product. It proved to be excellent value for money, the total cost reckoned to be about 15% of what was the average quote given for supply and fit. Many thanks."
"Windows all fitted and all parts etc spot on , great windows will be ordering again soon thanks again."
"Many Thanks for the supply of windows. I am really pleased with my purchase and want to thank you for the easeness of purchasing and fitting."
"We are delighted with our window and the service you provided. We will be contacting you soon to order a back door."
"Received the window today. I must say it looks nice in light oak colour. Many thanks for your kind help with this, glad to hear the company is busy, you deserve the custom. Kind Regard,"
"We want to say how pleased we are with the quality of the windows and with your service. Thank you very much."
"What a pleasure to deal with a company that is true to its word and adverts. The french doors have arrived on time as stated and excellent quality. I have fitted them myself and must say I will definately be back for more windows as I progress around my house. Thanks again."
"Can I just say what a pleasure it has been to deal with such a professional organisation. From Order to delivery and invoicing you have been perfect to deal with."