Cookie policy

Here we explain in plain English, Dunster House’s policy towards cookies and options open to you, as a user of our website. 
Cookies are small digital signature files that are stored by your browser to track your internet viewing behaviour. Dunster House websites use cookies to track user information to help us provide a better online experience for all of our customers and to provide offers where we can.  You may be able to block cookies via your browser now or at any time, but this may prevent certain portions of our website from working correctly. At the first visit to our site, we ask permission to use cookies from you. If you click ”Accept and continue”, you agree to us placing these sorts of cookies on your device and accessing them if and when you visit our site in the future. If you would like to delete any cookies that are already on your computer, see the section below entitled “Disabling cookies”.

Types of Cookie

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. The most common form of cookies are:

1. Functionality cookies are part of the website that allow you to navigate it and use it normally. They are used in functions like “Add to basket” and “Save my basket for later”.
2. Customer Preference Cookies record your on-site preferences. For example, your preference of Metres/ feet and inches and apply that value on each of our pages.
3. Website Analytics Cookies allow us to analyse how customers use our site, to improve it and your customer experience. These are generally used in aggregate, rather than focussing on the actions of individual visitors.
4. Targeting or advertising Cookies are used to deliver adverts that are relevant to you and to limit the number of times they are shown to you. We also them to analyse the effectiveness of online advertising campaigns.

Third-party cookies

As well as our own cookies, the information we gather on users’ site usage status is provided automatically to social media, data analysis and advertisement distribution partners such as Google and Facebook. Each partner company may use this information in combination with other information the user provided to each partner or other information gathered when the user used each partner's service. We will ensure the adequate measures are taken concerning the protection of your cookies by executing standard contract clauses based on the EU General Data Protection Regulation, etc.

Opting-out of Google Analytics

Google Analytics cookies are one of the most common forms of tracking code and extensively used by Dunster House in tracking user behaviour.

To choose not to be tracked by Google analytics trackers, you can make use of the Google Analytics Opt-out Browser add-on. this will communicate with the Google Analytics software (ga.js) to stop data being sent to Google Analytics. This add-on does not affect your browser in any other way.

You have the option to opt out in this way right now or to return and withdraw your consent at any time, from which point no further cookies will be applied to your visits. Simply follow the steps above. For assistance, please contact us at data@dunsterhouse.co.uk. 

Disabling All Cookies

You have the right to withdraw your consent to the use of these cookies at any time.

Please note that if you delete cookies or refuse to accept them, you are welcome to view our site, but please be aware that you might not be able to use all of the features we offer. For example, you may not be able to store your preferences, and some of our pages might not display properly.

If you choose to restrict or deny the use of cookies, this can be controlled via your internet browser. You can consult the software help section for your browser (normally the F1 key.) Alternatively, you can find below, links to the relevant instructions for the most common Internet browser programs:

Internet Explorer, Windows7, 8 and 10: 
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge: 
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy 

Google Chrome: 
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Mozilla Firefox: 
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Apple Safari: 
https://support.apple.com/kb/ph21411?locale=en_US

Please note that disabling a cookie or category of cookie will not delete an existing cookie from a browser, so this will need to be done separately from within your own browser. Please visit the help pages of your web browser.

Further Information:

More  information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/. Please be aware that the action of deleting or disabling future cookies, may affect your user experience and you might not be able to take advantage of certain functions of our site.

Dunster House Privacy Policy

Google Privacy Policy

EU GDPR General Data Protection Regulations 2018

For further assistance, please contact us at data@dunsterhouse.co.uk.